Shipping/refund policy

Shipping policy 

We offer worldwide shipping! Shipping is calculated at checkout. Please allow up to 10 business days for your artwork to be shipped. 

All sculpture artwork is shipped in wooden crates. All print artwork is shipped in tubes. 

The recipient is responsible for paying applicable taxes and duty. 

Refund policy

All sales are final sales. Jennie Vinter does not accept any returns or exchanges. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any question at

Artwork is never meant to be touched. Use cotton gloves when moving your artwork. Only touch the framing and the back side of the artwork. If you touch the torso of the sculpture or the canvas it will leave marks.

For artwork with glitter: if there is any glitter residue on the canvas from the shipping, use an unused, small, clean and dry paint brush and brush it off using a soft hand. Be careful so you don't touch the butterflies or the drips on the torso. 

We cannot accept any returns or exchanges for artwork that has marks from incorrect handling.